The dreaded day has suddenly come, and your professional college informs you that a patient or someone you assessed months ago for an auto insurance claim has lodged a frivolous complaint under the Regulated Health Professions Act. (“Act”) (The college won’t use the word “frivolous,” of course.) Draw a deep breath and banish any thoughts of making an angry response. Instead, consider the Japanese martial art of Jujitsu , where one’s strongest weapon is the ability channel the force of one’s opponent against him. Under schedule 2 of the Act, named the Health Professions Procedural Code (“Code”), every health profession college in Ontario maintains an Inquiries, Complaints and Reports Committee (ICRC) to investigate and vet complaints against members. It does not matter whether you are a doctor, a psychologist or an occupational therapist. The Code requires each college to follow the same general procedure. While it may seem that this … Read More